Privacy Policy

Art Diamond Paintings (“we”, “us”, “our”) operates artdiamondpaintings.com. This policy explains what personal information we collect, how we use it, and your rights. By using our site you agree to this policy.

Information we collect

• Order & contact details: name, email, shipping/billing address, phone (if provided).
• Payment information: processed securely by our payment providers — we do not store full card numbers.
• Custom photo uploads: images you submit for custom pieces, used solely to create your artwork and proof.
• Usage data: cookies, device/browser info and site analytics to improve the store.

How we use your information

• To process, craft, ship and support your orders (including proofs for custom pieces).
• To communicate about orders, respond to enquiries, and — with consent — send marketing you can opt out of anytime.
• To prevent fraud, meet legal obligations, and improve our products and service.

Custom photo uploads

Photos you upload are used only to design and produce your custom diamond painting and to send you a proof. We do not sell or publicly share your photos. You confirm you have the right to use any image you submit (see our IP & DMCA policy). You may request deletion of your uploaded images after your order is complete.

Sharing your information

We share data only with providers who help us run the store — payment processors, shipping/ fulfilment partners, email and analytics services — under agreements to protect your data, and where required by law. We do not sell your personal information.

Cookies

We use cookies for cart functionality, preferences (including currency), and analytics. You can control cookies in your browser settings; disabling some may affect site features.

Data retention & security

We keep personal data only as long as needed for the purposes above or as required by law, and use reasonable technical and organisational measures to protect it. No method of transmission is 100% secure, but we work to safeguard your information.

Your rights

Depending on your location (including under GDPR/UK GDPR and US state laws), you may have rights to access, correct, delete, or restrict use of your data, and to opt out of marketing. To exercise any right, email [email protected].

Children

Our store is intended for adults. We do not knowingly collect data from children under 16.

Changes & contact

We may update this policy; material changes will be posted here with a new date. Questions? Contact us at [email protected]